Your financial security is our top priority. WeWander uses industry-leading payment processors and security standards to ensure your transactions are safe.
Key point: WeWander does not store your payment card details. All payments are processed by Stripe (credit/debit cards) and PayPal, both PCI DSS Level 1 certified. Your card details are sent directly to the payment processor via encrypted connection — WeWander servers never see your full card number, CVV, or PIN.
WeWander does not process or store your payment card details directly. All payments are handled by trusted, PCI-compliant third-party payment processors:
When you enter your card details during checkout, they are sent directly to the payment processor via an encrypted connection. WeWander's servers never see or store your full card number, CVV, or expiration date.
Both Stripe and PayPal are certified as PCI DSS Level 1 service providers — the highest level of certification in the payment card industry. This means:
All data transmitted between your browser and WeWander is protected by TLS (Transport Layer Security) encryption. This includes:
You can verify the secure connection by looking for the padlock icon in your browser's address bar.
WeWander stores only the minimum payment information necessary for order management and customer support:
We never store your full card number, CVV/CVC code, or PIN.
Key point: WeWander uses Stripe Radar (machine learning fraud detection), 3D Secure (3DS) authentication, Address Verification (AVS), and automated suspicious activity monitoring to protect every transaction.
We use multiple layers of fraud detection to protect both travelers and operators:
Tour operators receive payouts through their connected Stripe or PayPal accounts. Operator banking details are stored securely by the payment processor, not by WeWander. All payout transfers are encrypted and audited.
To help keep your payments secure:
If you suspect unauthorized access to your account, a fraudulent charge, or any security vulnerability, please contact us immediately:
Email: info@wewander.tours
Subject line: Include "Security Issue" or "Unauthorized Charge" for priority handling.
We aim to respond to security-related inquiries within 24 hours.